Course summary
Service design is an interdisciplinary approach that has emerged from the combination of different methods and tools from various disciplines, both traditional design and beyond. It is an emerging way of thinking and designing, as opposed to a new stand-alone academic discipline. It sees the application of established design process and skills to the development of services. This usually seeks to design the experiences leading to a better customer/user experience and better efficiency in terms of the service provider; a mutually beneficial approach for both consumer and provider. The service design approach will normally involve amulti-disciplinaryteam who work with stakeholders and end-users throughout the design process.
Assessment method
Assessment throughout the programme is by a combination of individual essay or group project, written and oral examination. Through the masters programme you will be involved in studio projects, which are designed to increase your levels of knowledge, skills and understanding in design innovation.
Entry requirements
A good related degree is required; further entry requirements are available on request.
Fees and funding
Tuition fees
| Channel Islands | £22679* | Year 1 |
| England | £8820* | Year 1 |
| Northern Ireland | £8820* | Year 1 |
| Scotland | £8820* | Year 1 |
| Wales | £8820* | Year 1 |
| EU | £22679* | Year 1 |
| International | £22679* | Year 1 |
*This is a provisional fee and subject to change.
Tuition fee status depends on a number of criteria and varies according to where in the UK you will study. For further guidance on the criteria for home or overseas tuition fees, please refer to the UKCISA website .
Additional fee information
EU Students with Pre-Settled or Settled Status in the UK may be eligible for Home Fees. A full fee assessment will be made upon receipt of a completed application.
Provider information
Glasgow School of Art
167 Renfrew Street
Glasgow
G3 6RQ